Using Jira and JSM to Set Up a Service Based Team
Using Jira and JSM to Set Up a Service Based Team
Discover how to streamline your team's workflows and deliver exceptional service using Jira and Jira Service Management (JSM). This course covers the essentials of configuring tools, managing service requests, and maintaining SLAs, ensuring your team operates efficiently and effectively.
Earn PDU Credits
PMI Professional Development Units
About the Presenter
Vlad Petrescu
Vlad Petrescu is a Digital Transformation Leader and Certified Atlassian Consultant with over 15 years of experience and a strong technical background. Vlad is well-versed in the Software Development Lifecycle, ITSM, and business processes, which helps me ensure efficient and effective project delivery.



