Using Jira and JSM to Set Up a Service Based Team

Lessons
Intermediate
1 PDU

Using Jira and JSM to Set Up a Service Based Team

Discover how to streamline your team's workflows and deliver exceptional service using Jira and Jira Service Management (JSM). This course covers the essentials of configuring tools, managing service requests, and maintaining SLAs, ensuring your team operates efficiently and effectively.

60 minutes
Business Acumen
On-Demand Access
Using Jira and JSM to Set Up a Service Based Team - Lessons Webinar | Earn 1 PDUs
60 min
1
PDU

Earn PDU Credits

PMI Professional Development Units

Total PDUs Available

For credential maintenance

1PDU

PDU Breakdown

0

Ways of Working

Technical & process skills

1

Business Acumen

Strategic & organizational

0

Power Skills

Leadership & interpersonal

Watch the complete webinar to claim your PDU credits and maintain your PMI certification.

About the Presenter

Vlad Petrescu - Lessons Expert

Vlad Petrescu

Vlad Petrescu is a Digital Transformation Leader and Certified Atlassian Consultant with over 15 years of experience and a strong technical background. Vlad is well-versed in the Software Development Lifecycle, ITSM, and business processes, which helps me ensure efficient and effective project delivery.

Session Details

Published
December 18, 2024
Duration
60 minutes
Category
Lessons
Level
Intermediate
PDU Credits
1 PDUs
Access
On-Demand

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