Privacy Policy

1. Introduction

At MPUG (Master Projects for Unlimited Growth), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Billing and payment information
• Professional information (job title, company, certifications)
• Profile information and preferences
• Communication preferences

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Course progress and completion data
• PDU tracking and claiming activities
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from third-party sources, including:

• Authentication services (social login providers)
• Payment processors
• Analytics providers
• Marketing partners

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing transactions and managing subscriptions
• Tracking course progress and issuing certificates
• Managing PDU credits and reporting
• Sending administrative and educational communications
• Personalizing your experience and content recommendations
• Improving our services and developing new features
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations
• Marketing and promotional communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting, analytics, and customer support.

4.2 PMI and Certification Bodies

We may share information with PMI (Project Management Institute) and other certification bodies as necessary to process PDU credits and maintain our status as an Authorized Training Partner.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 Legal Requirements

We may disclose information when required by law or in response to legal requests from authorities.

4.5 With Your Consent

We may share information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection
• Secure payment processing through trusted providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

6.1 Access and Correction

You can access and update your account information at any time through your account settings.

6.2 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used format.

6.3 Deletion

You may request deletion of your account and personal information, subject to certain legal obligations we may have to retain certain data.

6.4 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or by updating your communication preferences in your account settings.

6.5 Cookies

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our services.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and store certain information. Types of cookies we use include:

• Essential Cookies: Required for the operation of our services
• Functional Cookies: Enable enhanced functionality and personalization
• Analytics Cookies: Help us understand how visitors interact with our services
• Marketing Cookies: Used to deliver relevant advertisements

For more information, please see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• The purposes for which we process the information
• Whether we can achieve those purposes through other means

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. International Data Transfers

Your information is primarily processed and stored in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection laws in the United States may differ from those in your country of residence. By using our services, you consent to the transfer of your information to the United States. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. Third-Party Links

Our services may contain links to third-party websites or services that are not owned or controlled by MPUG. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Additional Rights for EU and California Residents

14.1 GDPR Rights (EU Residents)

If you are a resident of the European Union, you have additional rights under GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

14.2 CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights