Project Management, Critical Event Management and COVID-19: Reflections

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Event Description:
This panel explores the impact of the current pandemic on planners and project plans, and discusses best-practices and software solutions that help planners during black swans and other critical events.

Agenda:
• Review topics raised in this MPUG article by Jigs Gaton.
• Review results from these two surveys: MPUG and Agility & Curiosity
• Discuss the intersection of Critical Event Management (CEM) and Project Management.
• Discuss AI, and how new tools can help PMs during disasters.
• Openly discuss ways forward, vis-a-vie critical events past.

Learning Objectives:
At the conclusion of this webinar, participants will better understand the meaning of black swan and other critical events (CEM), as well as have better insight into how other PMs are coping during the age of COVID-19.

Don’t Miss Out:
Check out Jigs’ first and second articles on this topic.

Presenter Info:

Claudia Dent is the Senior VP of Product Marketing for Everbridge. She previously served as Senior VP of Product Management for over 7 years, leading the company’s rapid product expansion and diversification to become the global leader in critical event management. Claudia has over 20 years of experience in the technology industry and has held executive positions in product management, marketing, business development, and general management at companies such as IBM, Rational Software, Interleaf, Compuware and Gomez.

Sorin Fiscu is CEO of Housatonic Software, a company that develops software solutions for project managers, such as Project Plan 365. Renowned for apps that work with Microsoft Project data, Sorin leads a team of software developers that are well-versed in PM methodologies & practices. Sorin is also working on ERIX, an AI-assistant for building MS project plans, and one that helps PMs in their day-to-day activities.

Jigs Gaton is CEO of Phoenix Consulting and Training Worldwide, a company that helps developers design and implement better programs and build capacity with training and other resources. Jigs has over 30-plus years of experience in both the private and public sectors working as a project manager and PM consultant. He’s currently based in Kathmandu, helping organizations with post-earthquake reconstruction and other disaster-relief efforts.


Have you watched this webinar recording? Tell MPUG viewers what you think!

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Written by Jigs Gaton
Jigs Gaton is CEO of Phoenix Consulting and Training Worldwide, a company that helps developers design and implement better programs and build capacity with training and other resources. Jigs has over 30-plus years of experience in both the private and public sectors working as a project manager and PM consultant. He's currently based in Kathmandu, helping organizations with post-earthquake reconstruction and other disaster-relief efforts.
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2 Comments
  1. Unanswered questions that were received after the live session ended:

    1. So like budgeting for MR, do we need to start adding schedule and costs for CEM events?

    2. We are having to constantly change plans for deployments due to country quarantines, so this was an unforseen issue as part of covid. Example, UK has a 14 day quarantine. How are others dealing with similar challenges?

    3. RE: US elections – can EverBridge detect cyber attacks and where it’s coming from?

    4. Can these apps be used by themselves in addition to with other tools? Is Government using these apps as well?

    5. Jigs – What are your experiences with this topic specifically in your location? How has work, projects, and planning in Nepal been affected and responded to differently from what you have seen in the US?

    • Hi, Jigs here for #5. Great question! Please see my articles here on MPUG, chock full of my experiences planning here in Nepal, and around the world. But suffice to say that things are handled VERY differently here than in the USA. First, pandemics are just another Tuesday, and there are NGOs on every street corner with a disaster recovery plan in hand (or filed somewhere). Everything here PM is resource intensive, and bogged down in Excel spreadsheets, in the best of cases. Heck, we just got 24×7 electricity a few years back – before that = we were running networks on truck batteries 18 hours a day. However, as is the case with most developing countries, they leapfrog over technology hurdles like jack rabbits, if the right conditions exist. This entire region (India, Nepal, China) is surely set to be one of those cases. Chinese project management is a sight to behold! Stay tuned for an article on that someday. But in India and Nepal, PM is in it’s infancy – but growing faster than a well-fed baby, so things are looking up 🙂

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