Name: The End of User Manuals: Embedding Process Guidance for People and AI
Start: 2026-08-05 12:00:00
End: 2026-08-05 13:00:00
Location: Live Virtual Conference

What to Expect

Traditional enterprise software assumes users already know the process. Documentation, training, and standard operating procedures are maintained separately from the applications people use every day. As organizations adopt AI assistants, that separation becomes an even greater liability, because AI is only as effective as the process knowledge it can reliably access.

In this session, Eric Christoph demonstrates how the ProjectXL Journey System embeds process guidance directly into the application, allowing both users and AI assistants to understand not only what to do next, but why. By combining structured workflows, contextual guidance, and transactional data, organizations can reduce training time, improve consistency, and turn AI into a true project management partner rather than just another chatbot.

You will see practical examples of embedded process guidance in ProjectXL and learn why this design pattern is likely to become a defining characteristic of the next generation of enterprise software.

Event Details:

You Will Walk Away With

A clear picture of why traditional documentation and training break down in modern project management software
An understanding of how embedded process guidance boosts user adoption, consistency, and organizational knowledge retention
Insight into what makes an enterprise application “AI-ready,” and the role process guidance plays in getting there
A framework for evaluating how contextual workflows can strengthen governance and cut reliance on separate manuals and procedures
Ideas for bringing embedded process guidance into your own project environment to boost productivity and decision-making
PMI PDUs: 0 Ways of Working, 1 Business Acumen, 0 Power Skills

Meet the Expert

Eric Christoph

Live Q&A + practical frameworks you can deploy with your PMO immediately.

Earlier in his career Eric served as Corporate EVM Subject Matter Expert for L-3 Communications. In that role he implemented multiple EIA-748 Earned Value Management Systems (EVMS) and helped build baseline plans for over 100 projects and proposal efforts with a combined value over $400B. Eric also represented L-3 on the Board of the NDIA Integrated Program Management Division (IPMD) which oversees the EIA-748 standard. Over the last fifteen years Eric has contributed to several key guidance documents related to EVM including the PMI Practice Standard for EVM, MIL-STD-881, and GAO-16-89G. Today, Eric is a Senior Partner at Transformative Management Solutions where we help project teams and organizations implement EVM and Agile project control solutions using Microsoft Power Platform technologies.

Ready to Register?

Registration for this event is available to MPUG members. Join today for access to this session, 500+ on-demand replays, PDU credits, and more.

Join thousands of PMs leveling up with MPUG

Claim PDUs for credential maintenance

Get Weekly PM Insights

Follow Us