Back to ArticlesBack

Subscribe to our newsletter

Get the latest articles and resources sent straight to your inbox.

MPUG

1072428764_8e6a7f0ea3_bThe “email alerts and reminders” feature has been available in Project Server 2010 and 2013 on-premise. Now, I’m happy to report, it has also been added to all Project Online tenants.

In Project Online, an alert is an email message that Project Online sends to a user immediately when an event triggers the email. For example, when a project manager publishes a new enterprise project for the first time, Project Online automatically sends an alert email to all project team members, notifying them of new tasks assigned to them in the newly published project.

A reminder is an email message sent once a day by Project Online, reminding the user about tasks or status reports. For example, a team member might set up a reminder email subscription to be notified one day before each status report is due.

By default, the new email alerts and reminders feature is not enabled in Project Online. To enable this feature, the Project Online administrator must complete the following steps:

  1. Log into Project Web App with Administrator permissions.
  2. In the upper right corner of the PWA page, click the Settings menu button (it looks like a gear wheel) and select the PWA Settings item.
  3. In the Operational Policies section of the Server Settings page, click the Additional Server Settings link.
  4. Scroll to the bottom of the Additional Server Settings page to locate the new Notification Email Settings section shown in the following figure.

Dale_Howard_Email_alerts_figure_1

  1. In the Notification Email Settings section of the page, select the Turn on notifications checkbox.
  1. Click the Save button.

After enabling this feature, users will find two new links in the Personal Settings section of the PWA Settings page, such as shown in the following figure. These links allow users to set up their own subscriptions for notification and reminder emails from Project Online.

Dale_Howard_Email_alerts_figure_2

By default, all users will be able to see the Manage My Alerts and Reminders link. Clicking this link will cause Project Online to display the Manage My Alerts and Reminders page shown in the following figure. Notice that the options on this page will allow users to set up email alerts and reminders about tasks, status reports, and Queue job failures. By default, the only options selected for each user are for alert email messages about tasks, status reports, and Queue job failures. Users can select their own options individually for alerts and reminders.

Dale_Howard_Email_alerts_figure_3

By default, all users except members of the Team Members security group will be able to see the Manage My Resources’ Alerts and Reminders link. Clicking this link will cause Project Online to display the Manage My Resources’ Alerts and Reminders page shown in the following figure. Notice that the options on this page will allow users to set up email alerts and reminders about tasks, resource requests (the new Resource Engagements feature recently introduced in Project Online), and status reports. By default, the only options selected for each user are for alert email messages about tasks and status reports. Users can select their own options individually for email alerts for themselves and for email reminders for themselves and their resources.

Dale_Howard_Email_alerts_figure_4

Image courtesy of Martin Abegglen — CC 2.0

A version of this article originally appeared on the Sensei Project Solutions blog.

Get Weekly PM Insights

Join 500,000+ PMs receiving updates on the latest PM methodologies, PDU opportunities, tool reviews, career tips, and member exclusives.

PMI ATP
PMI Authorized Training Partner
REP #4082

Learning Paths

PMP® TrainingCAPM® TrainingPgMP® TrainingPMI-ACP® TrainingMS ProjectMS PlannerMS TeamsJira

PM Resources

PDU TrackerLive WebinarsSalary CalculatorTool ComparisonsJob BoardKnowledge BasePM Glossary

Community

Discussion ForumStudy GroupsEvents Calendar

Follow Us

LinkedInYouTubeTwitterFacebook
MPUG Logo

© 2025 MPUG. All rights reserved.

TermsPrivacySitemap
Articles

Email Alerts and Reminders Arrive for Project Online

The “email alerts and reminders” feature has been available in Project Server 2010 and 2013 on-premise. Now, I’m happy to report, it has also been added to all Project Online […]

3 min read
•about 10 years ago••
D
Dale HowardAuthor
Project Management
Microsoft Project
Best Practices
Productivity
D
Dale Howard

Content Writer

Dale Howard is currently a Senior PPM Consultant with Arch Systems, Inc. His hair and beard have turned white because of using Microsoft's project management tools for more than 20 years. Dale started his career using Microsoft Project 4.0 for Windows 95 and began using Microsoft's PPM tools when they introduced Project Central in 2000. Dale is the co-author of 23 books in Microsoft Project, Project Server, and Project Online. He is currently one 0f 26 Microsoft Project MVPs in the entire world and one of only 4 Project MVPs in the United states.

View all articles by Dale Howard
Related Content

Continue Reading

Discover more insights and articles that complement your current reading

Two Project Manager Agent Features You Might Like
Articles
5 min read

Two Project Manager Agent Features You Might Like

Discover two game-changing features of Microsoft’s Project Manager Agent including agent-to-agent communication and the new integrated interface in Planner.

E
Erik van Hurck
30 days ago
Read
Master Dependency Analysis in Microsoft Project with SSI Tools!
Articles
2 min read

Master Dependency Analysis in Microsoft Project with SSI Tools!

Learn how to master dependency analysis in Microsoft Project using SSI Tools’ Directional Path, Connecting Path, and Dependency Tracer to analyze predecessors, successors, and project logic.

K
Kenny Arnold
about 1 month ago
Read
A PM’s Halloween Survival Guide
Articles
5 min read

A PM’s Halloween Survival Guide

Discover the spooky parallels between Halloween and project management, from scope creep monsters to ghosted team members, in this fun survival guide for PMs.

R
Ronald B. Smith, MBA, PMP
about 2 months ago
Read
Explore All Articles